Home All Products About Us

Privacy policy

Privacy Policy

CAPRIFIT does its utmost to handle personal information with the highest degree of confidence. Data is primarily used to ensure that orders proceed as smoothly as possible. For other purposes, consent will be requested. Data is only provided to third parties if it is necessary for the processing of an order or to comply with a legal obligation.

Which personal data do we process?

CAPRIFIT processes the following personal data when you visit our webshop, place an order, or use our services:

  • First and last name
  • Address details (billing and delivery address)
  • Email address
  • Phone number
  • Payment details
  • Order history
  • IP address and other technical data (such as browser information and device settings)
  • Any communication with our customer service

For which purposes do we use your data?

We process your data for the following purposes based on the following legal grounds:

Execution of the agreement

  • Handling orders and payments
  • Delivering products and services
  • Providing customer service and answering questions

Legitimate interest

  • Analyzing behavior on our website to improve the user experience
  • Preventing fraud and ensuring security
  • Personalizing offers and advertisements

Consent

  • Sending newsletters and marketing communication
  • Placing non-functional cookies

Legal obligation:

  • Complying with statutory obligations (such as administrative and tax regulations)

With whom do we share your data?

We share your data exclusively with third parties necessary for the execution of our services, such as:

  • Webshop and hosting platforms (e.g., Shopify)
  • Payment providers (e.g., Mollie, Klarna, PayPal)
  • Shipping partners (e.g., PostNL, DHL, UPS)
  • Marketing and analysis tools (e.g., Klaviyo, Meta Ads, Google Analytics)
  • IT service providers supporting the security and operation of the webshop

Where possible, we ensure that data is processed within the EU/EEA. When data is processed outside the EU/EEA (for example, by US-based parties), we take appropriate measures, to comply with regulations.

Retention periods

We do not store your data longer than necessary. The retention periods are as follows:

  • Administrative and invoice data: 7 years (statutory retention obligation)
  • Marketing data: until withdrawal of consent or after 2 years of inactivity
  • Other customer data: as long as necessary for the purposes mentioned in this privacy policy or until you request deletion

Your rights

As a data subject under the GDPR, you have the following rights:

  • Right of access: you can request to see which of your data we process.
  • Right to rectification: you can have incorrect or incomplete data corrected or supplemented.
  • Right to erasure: you can request the deletion of your data, insofar as legally permitted.
  • Right to restriction of processing: in certain cases, you can request that the processing of your data be restricted.
  • Right to data portability: you can request your data in a common format to transfer it to another party.
  • Right to object: you can object to the use of your data for direct marketing or other processing.
  • Right to withdraw consent: if processing is based on consent, you have the right to withdraw this at any time.

To exercise any of these rights, please contact us at info@caprifit.com.

Cookies & tracking

Our webshop uses cookies and similar technologies:

  • Functional cookies: necessary for the operation of the webshop (shopping cart, login, etc.)
  • Analytical cookies: to gain insight into the use of our website (e.g., Google Analytics)
  • Marketing cookies: to personalize advertisements and offers (e.g., Meta Pixel)

Upon your first visit to our webshop, we request your consent for placing analytical and marketing cookies. You can always adjust your preferences via the cookie notification or your browser settings.

Contact

If you have questions or complaints regarding this privacy policy or the processing of your data, please contact us at: info@caprifit.com

Additionally, you always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

Changes to this privacy policy

We reserve the right to amend this privacy policy from time to time. The most current version is always available on our website. We recommend consulting this page regularly.